ISFA COMPLAINTS PROCEDURE

Any school, parent or pupil wishing to make a complaint about ISFA or any member of ISFA staff should adopt the following procedure:

1. A parent or pupil should first consult with their school before making any complaint and should ensure that the school is always copied in to any subsequent complaint made.

2. Concerns and complaints should in the first instance be made to the ISFA member of staff responsible for the event or representative team concerned.  This should be made in writing.  Where the complaint is made by a parent/pupil, their school must be copied in.

3. Where the complaint concerns the ISFA member of staff concerned or where the initial complaint is not resolved to the satisfaction of the complainant, then further representation should be made to the Chief Executive of ISFA (This email address is being protected from spambots. You need JavaScript enabled to view it.).  

4. In the event that there is still no satisfactory resolution, then a final appeal can be made to the Chairman of ISFA by the Head Teacher of the school.  However, please note that such representations to the Chairman may only be made by the Head Teacher.

 

IMPORTANT – PLEASE NOTE:  ISFA will not accept complaints relating to selection decisions for representative teams.  It is a condition of participation in the ISFA Representative programme that schools, players and parents abide by and accept selection decisions without exception

ISFA understands and accepts that most parents naturally feel that their son/daughter has a strong claim to selection and that non-selection often causes great disappointment.  However, it is not possible to select everybody and ISFA uses well qualified coaches to make these decisions, which are considered with care.   Learning to deal with any consequent disappointment is part of education.

Where parents (or schools) are unable or unwilling to accept selection decisions, then ISFA will no longer be prepared to consider their players in the future

MAJOR DATES
SEASON 2017-18

Sun 26th Nov
ISFA North v. South
U18 & U16 matches
(Shrewsbury, 2.00)

11th-12th Dec
ISFA U15 & U14
Representative Camp
(St. George’s Park)

12th-13th Dec
ISFA Girls U18 & U16
Representative Camp
(St. George’s Park)

13th-14th Dec
ISFA U18 & U16
Representative Camp
(St. George’s Park)

Sun 4th Feb
ISFA U18 v. Welsh Schools
(The New Saints FC, 2.00)

Thurs.15th Mar
Investec ISFA U13 Cup Final
(Burton Albion FC, 1.15)

Thurs 15th Mar
Investec ISFA U15 Cup Final
(Burton Albion FC, 6.00)

7th-9th Apr
ISFA U13 Regional
Representative Festival
(Shrewsbury School)

Tues 24th Apr
ISFA U11
Seven-a-Side Tournament
National Finals
(St. George’s Park, 11.00)